Refund Eligibility Window
• Customers are eligible for a refund within 3 days of purchase, only if they have not downloaded or used the service in a meaningful way (defined below).
• This policy aligns with standard digital goods regulations that allow limited refunds within a short window, unless the product has been used or downloaded.
Usage-Based Refunds
Refunds are issued based on service usage during the 3-day window:
Usage Level Refund Eligibility No QR code created or downloaded 100% refund 1–2 QR codes created or downloaded Partial refund (up to 80%) 3 or more QR codes created/downloaded OR any scans No refund How to Request a Refund
• Submit your request to: mykingdomcode.com within 3 calendar days of purchase.
• Include your name, order number, and a brief reason for the request.
• Refunds are issued to the original payment method within 7–10 business days (if approved).
Cancellation of Subscription
• You may cancel your subscription anytime through your account dashboard.
• Cancellation prevents future charges but does not trigger a refund unless eligible under this policy.
• Service access remains active until the end of the paid billing cycle.
Refunds for Platform-Terminated Services
• If MyKingdomCode cancels or suspends your subscription without fault on your part, a pro-rated refund will be issued based on the unused service period.
Non-Refundable Situations
• Refunds will not be issued if:
- The 3-day window has passed
- More than 2 QR codes were created/downloaded
- Scan activity has occurred
- Your account was suspended for violating Terms of Use
Legal Rights
• This policy respects and complies with digital goods regulations under U.S. consumer protection laws.
• Your statutory rights under applicable law are not affected.